We have discovered that Internet Explorer is having trouble with our chaining of commands. To optimize for speed and efficiency, we combined several commands in our scripting. Think of this as asking your friend to run to the store to pick up ‘milk, eggs and bread’ all in one trip. That’s ‘chaining’.

What we have discovered is that Internet Explorer seems to have a problem getting all the items in a single trip, and would rather that we only ask for one thing at a time: ‘go to the store, get milk, come back, repeat for eggs…’

We’re pretty sure this is the reason many of you are experiencing Ajax errors, and ‘errors on submit’.

This discovery has pointed us in a direction that we think will result in a more robust update and better performance for most of you.

It is hard to say when we think we’ll fully solve for the issue, but we are working on this over the weekend and into the first of the next week and would very much like to have this resolved by March 1. I’ll keep you posted.

Thank you all for your comments and feedback. We are not always quick to get back to you (or at all for that matter), but we do read the comments and emails and we are working on your suggestions and requests.

Thank you for your support.

-Cary